One person runs Socialfield, so you are not going through a helpdesk.
Email piers@socialfield.social and you will get a reply the same working day. If something is broken and costing you enquiries, say so in the subject line and it goes to the front of the queue.
If you enquired with a gym, clinic or trade and reached us by mistake, email the address above and we will point you at the right business, or pass your message on. We do not sell or share your details with anyone else.
Reply STOP to any text and it ends immediately. To have your details deleted entirely, email piers@socialfield.social and we will confirm within 30 days.
Questions about an invoice, a refund or cancelling go to the same address. Our terms are on the terms page, including the 30 days' notice and what we refund.